These Terms and Conditions ("Terms") govern your access to and use of nativeship.io, the NativeShip platform, and related services (the "Services"). NativeShip is operated by co-founders Kelis and Bhavy.
By creating an account, purchasing access, or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
1. Description of the Service
NativeShip helps users import an API and build integrations from it for n8n, Make, Zapier, and Activepieces, and, on plans that include publishing, publish and release those integrations from NativeShip.
NativeShip provides integration-building tools, editors, publishing tools, and related project management. You remain responsible for reviewing, testing, configuring, publishing, maintaining, and using the generated output.
2. Eligibility and Accounts
You must be at least 18 years old and legally capable of entering into an agreement to use NativeShip.
You must provide accurate account information and keep your credentials secure. You are responsible for activity performed through your account and must notify us promptly of suspected unauthorized access.
By creating an account, you agree that NativeShip may send electronic communications to the email address associated with your account. These include service-related messages and, whether or not you have purchased a Project, product updates and informational emails about the Services. You may unsubscribe from non-essential communications at any time by using the unsubscribe link or by emailing hello@nativeship.io. Service-related messages will continue to be sent as necessary to operate your account.
3. Acceptable Use
You may not use the Services to:
- violate applicable law or another person's rights;
- upload or distribute malware or unlawful content;
- access systems, accounts, or data without authorization;
- bypass security, usage, access, or payment controls;
- disrupt, overload, probe, or attack NativeShip or a third-party system;
- build an integration for an API you are not authorized to use;
- infringe intellectual-property, privacy, or contractual rights;
- resell access to the NativeShip platform without written permission; or
- assist another person in any prohibited activity.
We may suspend or terminate accounts that violate these Terms or create a security, legal, or operational risk.
4. Plans, Projects, and Build Credits
Projects and Plans
NativeShip is sold per Project. A Project is one product's API and its integrations on every supported platform. Each plan is a one-time payment for one Project, at the price shown on the pricing page at the time of purchase. There is no free tier or free trial.
- Developer includes build credits and downloads of every package you build. It does not include publishing or releasing from NativeShip.
- Startup includes more build credits, and publishing and releasing your integrations from NativeShip.
- Done for you is a service in which our team builds, tests, and submits your integrations. Its price, scope, and timeline are agreed with you in writing before work begins.
The number of build credits each plan includes is shown on the pricing page at the time of purchase. Each plan purchase also includes lifetime access to that Project on the NativeShip platform. A Developer Project can be upgraded to Startup for the price difference shown at the time, which adds the extra build credits.
Build credits belong to the Project they were bought for. They are not shared between Projects, and unused credits on one Project cannot be moved to another. To build integrations for another product, you purchase another Project at the price displayed at that time.
A purchase is held for you until you use it to create a Project. If an attempt to create a Project does not complete, the purchase is returned to your account and can be used again.
Build Credits
One build credit is used when NativeShip starts building one platform's package for a Project, whether the build succeeds or fails. Importing your API, editing it, and changing your choices in the editors do not use a credit. A new build requested after changing, retrying, or regenerating a Project uses another credit.
A credit is returned automatically when a build fails for a reason on NativeShip's side, such as a timeout, an interrupted run, a storage failure, or NativeShip failing to produce a valid package from an API it has already accepted.
When a Project has no credits left, it cannot run further builds until it has more. You can still view the Project, download packages that are still available, and, on plans that include publishing, publish an existing build.
Add-ons and Additional Credits
An add-on is a monthly subscription for one Project that adds build credits to it each billing period. A Project can hold one add-on at a time. An add-on renews automatically every month until you cancel it.
While a Project holds an active add-on, you may also buy additional build credits for it, one at a time, from the Project's Billing page.
Credit Expiry
Credits included with a plan or an upgrade, and additional credits you buy, do not expire. Credits from an add-on expire at the end of the monthly billing period in which they were granted; unused add-on credits do not carry over, and a new set is granted when the add-on renews.
Support
Developer includes priority support. Startup and Done for you include dedicated support. Support is provided through the Help Center and by email. Response times are not guaranteed unless agreed in writing.
"Lifetime access" means access for as long as NativeShip continues to operate the applicable platform. It does not guarantee that NativeShip, every feature, or any third-party service will remain available forever.
5. Payment Processing and Taxes
Payments are processed by Polar. By purchasing a plan, an upgrade, an add-on, or additional credits, you authorize Polar to charge the displayed amount and applicable taxes. By subscribing to an add-on, you also authorize Polar to charge its displayed monthly price at the start of each billing period until you cancel it.
You are responsible for taxes, duties, or similar charges that apply to your purchase, except taxes imposed on NativeShip's income.
6. Refunds and Account Closure
Payments are non-refundable unless required by law or NativeShip approves a refund for a valid reason.
Refund requests must be emailed to hello@nativeship.io with the account email, payment reference, and reason for the request. If a refund is approved after one or more build credits have been used, NativeShip may reduce the refund to account for the Services already provided. When a purchase is refunded in full, the build credits it granted are removed from the Project. Approved refunds are returned through the original payment method where possible.
Plans, upgrades, and additional credits are one-time purchases and do not renew. You can cancel an add-on at any time from the Project's Billing page. Cancelling stops future charges; the add-on stays active until the end of the billing period already paid for, and partial periods are not refunded.
Closing your account does not automatically create a right to a refund. Cancel any active add-on before requesting account deletion.
7. Your Content and API Information
You retain ownership of the APIs, specifications, project information, and other materials you submit to NativeShip.
You grant NativeShip a limited, non-exclusive license to host, process, copy, and transform those materials only as necessary to provide, secure, and support the Services.
You represent that you have all rights and permissions required to submit the materials and build integrations from the relevant API.
NativeShip does not use your content to train or fine-tune AI models.
8. Generated Output
After payment and subject to these Terms, you may use, review, modify, and publish the packages and code generated from your authorized materials.
Generated output may include open-source or third-party components governed by their own licenses. You are responsible for reviewing and complying with those licenses and with the requirements of n8n, Make, Zapier, Activepieces, npm, GitHub, the API provider, and any marketplace you publish to.
When you publish from NativeShip, you authorize NativeShip to act on your behalf through the GitHub repository and the Make, Zapier, or Activepieces accounts you connect, for the actions you request. Some actions on those platforms cannot be undone; for example, Make does not allow a public app to be made private again. You are responsible for the listings, versions, and users of the integrations you publish.
NativeShip does not guarantee that generated output will be approved, verified, published, or accepted by n8n, Make, Zapier, Activepieces, npm, or any other third party.
9. NativeShip Intellectual Property
NativeShip retains all rights in its platform, software, design, branding, documentation, and generation systems. Your purchase gives you a limited, non-exclusive, non-transferable right to use the Services under these Terms. It does not transfer ownership of the NativeShip platform or its underlying technology.
10. Third-Party Services
NativeShip uses or interacts with services provided by Google, Google Cloud Platform, Cloudflare, Supabase, Resend, Polar, Umami, GitHub, npm, n8n, Make, Zapier, Activepieces, and other third parties. Their services are governed by their own terms and policies.
NativeShip is an independent service and is not affiliated with, endorsed by, or sponsored by n8n, Make, Zapier, or Activepieces unless expressly stated otherwise.
We are not responsible for changes, outages, restrictions, rejections, or actions of third-party services.
11. Privacy and Security
Our Privacy Policy explains how we handle personal information. You are responsible for protecting credentials, secrets, and confidential information submitted to or used with generated integrations.
12. Availability and Changes
The Services are provided on an "as is" and "as available" basis. We may maintain, update, change, replace, or discontinue features when reasonably necessary.
We do not guarantee uninterrupted availability, error-free output, continued compatibility with every version of n8n, Make, Zapier, or Activepieces, or acceptance of generated integrations by a third party.
13. Account Suspension, Termination, and Deletion
We may suspend or terminate your access if you breach these Terms, fail to pay applicable charges, create a security or legal risk, or misuse the Services.
You may request account deletion by emailing hello@nativeship.io from the email address associated with your account. After verification, we will delete your account and associated project information from our active systems within three days.
Built packages are kept for 30 days after they are created. You should download any generated output you want to retain before then, and before requesting deletion. Integrations you have published to third-party platforms remain in those accounts after deletion.
14. Disclaimer of Warranties
To the maximum extent permitted by law, NativeShip disclaims all express, implied, and statutory warranties, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
Generated integrations may require testing, correction, security review, configuration, and maintenance. You are responsible for determining whether generated output is accurate, secure, lawful, and suitable for your intended use.
15. Limitation of Liability
To the maximum extent permitted by law, NativeShip and its operators will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, data, or business opportunities arising from the Services.
NativeShip's total liability arising from or related to the Services will not exceed the amount you paid to NativeShip for the purchase giving rise to the claim. These limitations do not apply where liability cannot legally be limited or excluded.
16. Indemnification
You agree to defend, indemnify, and hold harmless NativeShip and its operators from claims, damages, liabilities, losses, and reasonable legal expenses arising from your content, your generated integrations, your use or publication of generated output, your violation of these Terms, or your infringement of another person's rights.
17. Changes to These Terms
We may update these Terms from time to time. We will publish the updated Terms and revise the effective date. Continued use of the Services after an update takes effect constitutes acceptance of the updated Terms.
18. Contact Us
For legal, billing, or support questions, contact:
- Email: hello@nativeship.io