NativeShip ("we," "our," or "us") is operated by co-founders Kelis and Bhavy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit nativeship.io or use the NativeShip platform and related services (the "Services").
NativeShip helps users import an API, build integrations from it for n8n, Make, Zapier, and Activepieces, and publish those integrations.
If you do not agree with this Privacy Policy, do not use the Services.
1. Information We Collect
Account Information
When you create an account, we collect your username, email address, and authentication information required to provide account access. You may sign in with Google or with an email address and password. We do not receive your Google account password.
Project Information
We collect project information such as the project name, project status, imported API information, the choices you make in the editors, build status, and other information required to build, publish, and manage your integrations.
Connected Accounts
If you connect GitHub, or link a Make, Zapier, or Activepieces account to publish your integrations, we store that connection and the credentials you provide, such as an API key or deploy key. Credentials are stored encrypted and used only to carry out the actions you request. We never show a stored key again in full.
Billing Information
Payments and add-on subscriptions are processed by Polar. Polar may collect your billing details, payment information, tax information, and transaction and subscription details under its own terms and privacy policy. NativeShip does not directly store complete payment-card information.
Communications
We collect information you provide when you contact us by email or through the contact and support forms on our website, for support, billing, account deletion, or other requests.
Technical Information
Our hosting, database, authentication, and internal monitoring systems may process technical information such as IP addresses, timestamps, login events, build status, error details, and security events as required to operate and protect the Services.
Usage Analytics
We use Umami, a privacy-focused analytics service that does not use cookies, to count page visits and clicks on buttons such as a plan's purchase button. We use these figures only in aggregate, to understand how the website is used.
2. How We Use Information
We use collected information to:
- create and manage user accounts;
- authenticate users and protect account access;
- import APIs and build integrations for n8n, Make, Zapier, and Activepieces;
- publish and release your integrations to the accounts you connect, when you ask us to;
- manage projects, plans, add-ons, and build credits;
- process payments and add-on subscriptions through Polar;
- send sign-in, verification, and other account emails;
- provide customer support;
- monitor performance, investigate errors, and protect the Services;
- prevent fraud, abuse, and unauthorized access;
- comply with legal obligations; and
- improve NativeShip's functionality and reliability.
Product Updates and Informational Emails
When you create a NativeShip account, whether or not you have purchased a Project, we may use the email address associated with your account to send you product updates, feature announcements, educational content, and other informational communications relating to NativeShip and the Services. You may opt out of these communications at any time by using the unsubscribe link included in the message or by emailing hello@nativeship.io. Opting out will not affect service-related communications that are necessary to operate your account, including security alerts, billing receipts, and notices of changes to our Terms or this Privacy Policy. We do not sell your email address or share it with third parties for their own marketing purposes.
3. AI Training
NativeShip does not use your personal information, imported API information, project information, or generated integrations to train or fine-tune AI models.
4. How We Share Information
We do not sell your personal information.
We share information only when required to provide or protect the Services, including with:
- Google: Google account sign-in;
- Google Cloud Platform: hosting and running the NativeShip API and build services;
- Cloudflare: hosting and delivering the website, and storing imported specifications and built packages;
- Supabase: database hosting;
- Resend: delivering account and service emails;
- Polar: payment processing, add-on subscriptions, and purchase administration;
- Umami: cookie-free website analytics;
- Platforms you connect: GitHub, npm, Make, Zapier, and Activepieces, which receive your integration and its details when you publish to them from NativeShip;
- Internal systems: monitoring and customer support;
- Legal authorities: when required by law or necessary to protect legal rights and safety; and
- Business-transfer participants: in connection with a merger, financing, acquisition, or transfer of NativeShip, subject to appropriate confidentiality protections.
5. Data Retention and Deletion
We retain account and project information while your account remains active and as needed to provide the Services.
Built packages and their build files are kept for 30 days after they are created and then deleted. Download any package you want to keep.
Integrations you have published to GitHub, npm, Make, Zapier, or Activepieces live in those accounts. Deleting your NativeShip account does not remove them.
You may request account deletion by emailing hello@nativeship.io from the email address associated with your account. After verifying the request, we will delete your account and associated project information from our active systems within three days.
Polar or other service providers may retain transaction or legal records when required by law or their own policies.
6. Data Security
We use reasonable technical and organizational safeguards designed to protect your information. However, no electronic transmission or storage system can be guaranteed to be completely secure.
You are responsible for protecting your account credentials and for notifying us promptly if you suspect unauthorized account access.
7. Your Rights
You may have the right to request access to, correction of, or deletion of your personal information, or to withdraw consent where consent is the basis for processing.
To submit a privacy request, email hello@nativeship.io. We may verify your identity before completing the request.
8. Age Requirement
NativeShip is intended only for users who are at least 18 years old. We do not knowingly collect personal information from anyone under 18. If you believe someone under 18 has created an account, contact hello@nativeship.io.
9. Cookies
NativeShip does not use analytics or advertising cookies. Our website analytics (Umami) works without cookies. Secure session cookies are used where technically necessary to keep users signed in to the platform.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will publish the updated version on this page and revise the effective date.
11. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact:
- Email: hello@nativeship.io